Uploading files to Google Drive stops when iphone screen turns off

Uploading files to Google Drive stops when iphone screen turns off - Please provide a fix not a workaround like keep screen on

Also, Background Refresh is on and Low Data mode is Off

iPhone 13

Posted on Mar 25, 2024 11:07 PM

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1 reply

Mar 26, 2024 3:18 AM in response to Rowdy_1505

  • Open the Google Drive app and look for any settings related to background uploads. Some apps might have options to prioritize background tasks, but it's less common on iPhones.
  • Ensure that your iPhone is connected to a stable Wi-Fi network. Unstable connections can interrupt uploads.
  • If none of the above solutions work, try deleting the Google Drive app from your iPhone and reinstalling it from the App Store. This can sometimes fix underlying issues with the app.


Router settings could potentially affect the upload process, although it's less common compared to issues with the device or app settings. Here are some router-related factors to consider:

  1. Port Blocking or Filtering: Some routers may have settings that block certain ports or protocols. If the ports or protocols used by Google Drive are blocked, it could interfere with the upload process. Check your router's settings to ensure that necessary ports and protocols are open.
  2. Quality of Service (QoS): QoS settings on your router prioritize different types of network traffic. If the router is configured to prioritize other types of traffic over file uploads, it could slow down or interrupt the upload process. Adjusting QoS settings to give priority to file uploads or ensuring that Google Drive traffic is not throttled can help.


Google Drive is not an Apple product. Contact the app developer here --> App Support or Google Drive Help - Google Support


Start a backup on iPhone or iPad

  1. On your iPhone or iPad, open the Google One app .
  2. On the left, tap Menu Settings. Sync settings.
  3. Tap Photos & videos. Go to Google Photos. ... 
  4. In Google Photos, under “Backup settings,” turn on Back up & sync. Your photos and videos backup from your device to Google One.


Back up your device - iPhone & iPad - Google One Help

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Uploading files to Google Drive stops when iphone screen turns off

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