No internet, wifi connected

My macbook won’t connect to the internet and load pages and apps although connected to wifi, Airport Utility also shows internet connected. It still connects to the internet when using my phone hotspot and wifi at my parent’s. Other devices have no problem though.

MacBook Air 13″, macOS 14.4

Posted on Mar 25, 2024 11:16 PM

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Posted on Mar 26, 2024 11:05 AM

Since other devices can connect, I will assume that the modem/router is working. First, try turning the modem off and back on to reset it. If that does not work, try restarting the computer in the Safe Mode by holding down the Shift key in restart. This can take several minutes while the operating system is repairing itself and empties its caches. When completed, restart normally and see what happens.

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Question marked as Top-ranking reply

Mar 26, 2024 11:05 AM in response to Chaneyyy

Since other devices can connect, I will assume that the modem/router is working. First, try turning the modem off and back on to reset it. If that does not work, try restarting the computer in the Safe Mode by holding down the Shift key in restart. This can take several minutes while the operating system is repairing itself and empties its caches. When completed, restart normally and see what happens.

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No internet, wifi connected

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