I have had to update payment method and I have added it removed it and added it again and still says the payment information needs to be updated. If I go in to add it it will give me a message that says it’s already added but I can’t download any apps because my payment method isn’t correct and my family plan won’t update. I have added and removed 3 times, I’ve done it on the phone, iPad and computer.
iPad, iPadOS 16
Contact Apple.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
Contact Apple.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
Updating payment method
