After installing iOS 17.4.1 on my ipad Pro, the numeric keypad disappears when I try to change my passcode.
Specifically, I am able to enter my existing password in order to access the "Change Passcode" feature, but then cannot enter a new passcode.
Has this happened for anyone else?
iPad Air 2, iPadOS 15
Try a forced restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
Try a forced restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
In the end it just fixed itself after a couple of restarts.....
Thank you, but unfortunately this did not work. I am still not able to change the passcode because the screen that pops up to allow you to enter a new code is blank, without a numeric keypad. Same issue as before.
Thanks again for responding...
I’m having the same issue. Did you find a fix for it? Thanks!
iPad i0S 17.4.1 cannot change passcode
