Unable to login to my old Apple ID account
Cannot log in in an old account
[Re-Titled by Moderator]
iPhone 6, iOS 12
Cannot log in in an old account
[Re-Titled by Moderator]
iPhone 6, iOS 12
You need to provide more information such as the exact wording of error messages. Always include those when you start a new topic here.
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
To reach Apple Support:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support
If it is something else then you really need to provide more information.
You need to provide more information such as the exact wording of error messages. Always include those when you start a new topic here.
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
To reach Apple Support:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support
If it is something else then you really need to provide more information.
I’m sure you have just changed the name of your first Apple ID this is the most common type of question in these forums hope it helps answer your concerns
Unable to login to my old Apple ID account