2017 MacBook pro 15 screen shows Apple logo burn in after update

I updated My 2017 MacBook pro 15 today and now the Apple logo is stuck on the middle of the screen. It dos not show in screenshots so I think it's a hardware issue. Also every time 70% or more of the screen is supposed to be black it goes white as shown in the pictures attached.

Have anyone else had problems like these and knows fix them?

MacBook Pro 15″, macOS 13.6

Posted on Mar 27, 2024 1:41 PM

Reply
2 replies

Mar 27, 2024 3:07 PM in response to Piffer_211

Piffer_211 wrote:

I updated My 2017 MacBook pro 15 today and now the Apple logo is stuck on the middle of the screen. It dos not show in screenshots so I think it's a hardware issue. Also every time 70% or more of the screen is supposed to be black it goes white as shown in the pictures attached.
Have anyone else had problems like these and knows fix them?
https://discussions.apple.com/content/attachment/05f3f74e-c938-4507-a2c9-7cb6fba97340
https://discussions.apple.com/content/attachment/89f8e72d-902a-44d4-a519-1e07c8370258
https://discussions.apple.com/content/attachment/9d42617a-4def-4f52-8a63-a7924c6ffbf0


screen shots come directly from the GPU not the display.


On the 2017 if the light behind the lid is strong enough you tend to see the logo yes...



otherwise I am not sure what I am looking at. You can change transparency setting in your settings

>System Settings>Accessibility>Display



if you have a hardware issue take it in, nothing can be done on line for hardware.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Get your mac repaired and how much will it cost

Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support


Mar 27, 2024 7:29 PM in response to leroydouglas

Thanks for your help:)

Mine doesn't have the light behind the light, the pixels of the update screen are stuck, but it's already getting better. Maybe they got stuck because of the long update time, something like 3 on the same image.


The green and black image shows the screen showing complete black to a lighter color when it was supposed to remain black, there should be no transparency. I don't know what could be causing this, since the screen is able to display black, just not 100% of the area.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2017 MacBook pro 15 screen shows Apple logo burn in after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.