I bought the HBO series “The Pacific” today on YouTube, it was priced at £14.99. Why did Apple charge me £16.99? This has happened previously and it’s infuriating, what’s the reason for this and can I get the difference refunded?
iPhone 7, iOS 15
Apple has nothing to do with Youtube.
Youtube is a Google service. Contact Google for help with purchases on their platform.
Also, note purchases may incur Sales tax specific to your region on top of the price shown.
https://support.google.com/youtube/answer/9674101?hl=en
That makes no sense.
Apple Pay does not in any way affect prices set by vendors. Pricing
Use Google's website to contact them.
https://www.youtube.com/t/contact_us
I can’t see where YouTube accepts Apple Pay, at least in US. It may be different in UK. You’re going to have to contact YouTube support team for an explanation. Apple Pay only transmits data between merchant (YouTube) and Payment Method (credit card bank). It’s impossible for Apple Pay to change the price, if what you’re saying is correct. If you can get an explanation from YouTube, we can look at the additional information for an explanation.
I’ve no way of contacting YouTube, what little info I’ve found suggests it’s an issue to do with Apple. The price suddenly jumped £2 when I opened Apple Pay
The pictures only show the price of the series and a subscription to paramount+ for 6.99/ month. Nothing shows a price differential. Still, your issue is with YouTube or paramount, not Apple.
Directly through Youtube, used Apple Pay for the payment. On YouTube it showed £18.99 for HD, £14.99 for SD, then when the Apple Pay screen came up it showed £16.99 instead, I’d just put my thumb on the reader and didn’t notice the price jump until I got the transaction notification from my bank showing the £16.99 payment sent. I can’t understand it, surely if there was tax that would have been shown at some point but no, just raised it by £2 with no explanation
I know, I can’t figure it out either, just jumped in price from clicking “buy now” to the Apple Pay screen. I appreciate you trying to help, but those links show the only way to contact YouTube as by mail or fax (fax, seriously, apart from hospitals and government who still uses that?!)
Did you subscribe directly with YouTube or are your subscribing through Apple (App Store)?
Charged extra when buying TV series on YouTube?
