Why there is no “add esim” option in my iPhone 15 Pro Max

There is no add esim option in my iPhone 15 pro max

iPhone 15 Pro Max

Posted on Mar 28, 2024 6:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2024 1:37 AM

If you have an option for eSIM on your device then you will have EID. Please check if you have it.

Settings > General > About > EID


For iPhone 15 Pro Max - Model Numbers A3108 (China mainland, Hong Kong, Macao): eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation), and iPhone XS feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong

1 reply
Question marked as Top-ranking reply

Mar 29, 2024 1:37 AM in response to jian263

If you have an option for eSIM on your device then you will have EID. Please check if you have it.

Settings > General > About > EID


For iPhone 15 Pro Max - Model Numbers A3108 (China mainland, Hong Kong, Macao): eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation), and iPhone XS feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why there is no “add esim” option in my iPhone 15 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.