My account has been disabled in App Store an iTunes. I changed the Apple ID password, uploaded a new payment method but it still requiring me to contact apple support. Can you help?

My account has been disabled in App Store an iTunes. I changed the Apple ID password, uploaded a new payment method but it still requiring me to contact apple support. Can you help?

Posted on Mar 28, 2024 8:27 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2024 8:30 PM

This situation has nothing to do with your password credentials.


When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.


In this case, I recommend contacting Apple Support for help from an Apple advisor.


Need more help?


Click ▶︎ App Store User Guide. 📖

2 replies
Question marked as Top-ranking reply

Mar 28, 2024 8:30 PM in response to shameel143

This situation has nothing to do with your password credentials.


When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.


In this case, I recommend contacting Apple Support for help from an Apple advisor.


Need more help?


Click ▶︎ App Store User Guide. 📖

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My account has been disabled in App Store an iTunes. I changed the Apple ID password, uploaded a new payment method but it still requiring me to contact apple support. Can you help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.