Apple TV 4K audio sync

my Apple TV audio is out of sync with the video using a Samsung tv. How do I fix?

Apple TV 4K, tvOS 13

Posted on Mar 29, 2024 7:25 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2024 10:46 AM

If your setup isn’t for Dolby Atmos, but is potentially compatible for it, then try disabling that.

If your setup isn’t working with Audio Format: Auto (PCM Multichannel), then verify if Dolby Digital 5.1 works better.

If your setup isn’t for surround sound, then set Apple TV to Audio Format: Stereo.


If your Apple TV is configured for Match Content (frame rate and/or dynamic range), then try disabling that.

If Apple TV outputs audio directly to a wired external audio system (not HDMI, but AirPlay or Bluetooth), then try outputting to the TV instead, and set the TV to passthrough audio to the audio system (will use HDMI).


Apple TV 4K, tvOS 13

If your Apple TV box is really on tvOS 13, then it hasn’t seen an update in many years. We’re on tvOS 17.4 now. Please consider updating for best support, enhancements, compatibility, bug fixes, security fixes.

Update your Apple TV - Apple Support

About Apple TV 4K and Apple TV HD software updates - Apple Support

Some users have Apple TV set for automatic updates, but those never happen for them for some unknown reason. It is recommended to verify manually once in a while.

1 reply
Question marked as Top-ranking reply

Mar 29, 2024 10:46 AM in response to Kmorning7

If your setup isn’t for Dolby Atmos, but is potentially compatible for it, then try disabling that.

If your setup isn’t working with Audio Format: Auto (PCM Multichannel), then verify if Dolby Digital 5.1 works better.

If your setup isn’t for surround sound, then set Apple TV to Audio Format: Stereo.


If your Apple TV is configured for Match Content (frame rate and/or dynamic range), then try disabling that.

If Apple TV outputs audio directly to a wired external audio system (not HDMI, but AirPlay or Bluetooth), then try outputting to the TV instead, and set the TV to passthrough audio to the audio system (will use HDMI).


Apple TV 4K, tvOS 13

If your Apple TV box is really on tvOS 13, then it hasn’t seen an update in many years. We’re on tvOS 17.4 now. Please consider updating for best support, enhancements, compatibility, bug fixes, security fixes.

Update your Apple TV - Apple Support

About Apple TV 4K and Apple TV HD software updates - Apple Support

Some users have Apple TV set for automatic updates, but those never happen for them for some unknown reason. It is recommended to verify manually once in a while.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4K audio sync

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