How do I clear the balance on my Apple ID?

So I am trying to find a way or get some help on how to get a refund on my Apple account. I have added money to it, thinking I was going to use it, but ended up not using it. I don’t think I will be using it and for sure will be closing it soon, but I want to make sure I get my money refunded back. I have noticed that reading the policy and it has brought up that the funds are non useable or non refundable? So what if I want to close it? Will I get my money back?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Mar 30, 2024 10:42 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2024 10:52 AM

Contact Apple directly as there is no way on your device to transfer funds out of your Apple Account. If you do cancel your Apple ID, which is the only way to remove your Apple Account, then make sure you sign out of your device first, otherwise you will not longer be able to use your password to remove the Apple ID from your device.

Contact Apple for support and service - Apple Support


Review this article before deleting your Apple ID:

How to delete your Apple ID account - Apple Support


The relevant portion pertaining to funds is found here:

What happens to my App Store or iTunes Store credit when I delete my account?

Any unused credit balance in your account isn't redeemable or refundable after your Apple ID has been deleted. You can either spend your balance or contact Apple Support to request a refund before deleting your account. Similarly, if you have a balance due to Apple, you must clear this balance before we can delete your account.

1 reply
Question marked as Top-ranking reply

Mar 30, 2024 10:52 AM in response to ofak801

Contact Apple directly as there is no way on your device to transfer funds out of your Apple Account. If you do cancel your Apple ID, which is the only way to remove your Apple Account, then make sure you sign out of your device first, otherwise you will not longer be able to use your password to remove the Apple ID from your device.

Contact Apple for support and service - Apple Support


Review this article before deleting your Apple ID:

How to delete your Apple ID account - Apple Support


The relevant portion pertaining to funds is found here:

What happens to my App Store or iTunes Store credit when I delete my account?

Any unused credit balance in your account isn't redeemable or refundable after your Apple ID has been deleted. You can either spend your balance or contact Apple Support to request a refund before deleting your account. Similarly, if you have a balance due to Apple, you must clear this balance before we can delete your account.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I clear the balance on my Apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.