User profile for user: Wumibin
Wumibin Author
User level: Level 1
4 points

Screen freezes while using Apple Pay on iPhone

My phone cant use apple pay and when i try to open the app or open wallet on the settings my screen freezes


[Re-Titled by Moderator]

iPhone X, iOS 16

Posted on Mar 30, 2024 7:55 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
155,036 points

Posted on Mar 30, 2024 10:43 PM

1) Double check to ensure that you have ample free storage space available on your iPhone. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 15GB or more free storage space for the iPhone’s efficient operation.


OR


2) You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
155,036 points

Mar 30, 2024 10:43 PM in response to Wumibin

1) Double check to ensure that you have ample free storage space available on your iPhone. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 15GB or more free storage space for the iPhone’s efficient operation.


OR


2) You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

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Screen freezes while using Apple Pay on iPhone

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