The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPad Pro 11 inch does not recognize the brand new SanDisk USB-C drive when it is inserted in the charging slot. I'm not sure what "generation" it is, running IOS 17.3.1. I bought it new in 2020 and it was the latest version available. Thanks
iPad Pro (4th generation)
To be recognised by iPadOS, the attached USB storage device must be formatted to FAT, FAT32, exFAT, APFS or HFS+ with a single partition. Microsoft NTFS and other proprietary device formatting are not supported.
More information about connection to external devices and storage can be found in the iPad User Guide - along with other frequently overlooked information about your iPad and iPadOS:
Does the iPad itself have a USB-C port - or the older Lightning connector? If the latter, the iPad may not be able to provide adequate power for the Sandisk storage device.
This drive was purchased specifically to enable the transfer of photos from my wife's Samsung Tablet to my iPad Pro. As you can see from the attached picture, the drive is allegedly valid for iPad Pro use. So, one, I don't know how to reformat if that is necessary, two, if so will it work with my wife's Tablet?
The charging port is USB-C compatible.
iPad Pro and external thumb drive
