The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Karlingi1982 Author

Level 1

4 points

iCloud and iMessage Are not the same

Messages in iCloud not available as iCloud and iMessage account do not match?? What is going on ?

Posted on Apr 1, 2024 4:31 PM

Top-ranking reply

Phil0124

Community+ 2026

Level 10

242,530 points

Posted on Apr 1, 2024 4:40 PM

Exactly what it says. The accounts you are using for each service are not the same.

Go to Settings ➡️ Apple ID, and Settings ➡️ Messages ➡️ Send & Receive ➡️ Apple ID and make sure it’s the same one in both places.

View in context

iCloud and iMessage Are not the same

Similar questions