Certain mp4 files play without audio on macbook pro
I have an M1 chip macBook pro running 14.2.1.
I recently recorded some video on an off-brand action camera. These
mp4 files play without audio in QuickTime player, Davinci Resolve,
and iMovie, but play with audio in VLC and when uploaded to youtube.
Other mp4 videos recorded with a real goPro play audio just fine in both
QuickTime and Davinci Resolve.
Based on suggestions from Reddit I attempted to use
Shutter Encoder to convert the mp4 files to .mov with PCM 24-bit audio.
This created heavily distorted audio, so I tried every other type of
audio available on Shutter Encoder with the same problem every time.
Any suggestions for how to fix this? I need to edit the audio and
would like to use Resolve or iMovie to do so, but am open to other
free video editing software if necessary.
Here's the technical info of one of the files that won't play audio, copied from Invisor Lite:
File
Name: NORM0067.MP4
Size: 1.90 GB (1902148565 bytes)
Kind: MPEG-4 movie
UTI: public.mpeg-4
Location:
Created: December 28, 2022 at 12:43:48 PM
Modified: December 28, 2022 at 12:43:48 PM
Container
Format: MPEG-4
Format profile: Base Media / Version 2
Codec ID: mp42 (mp42/isom)
Duration: 4 min 59 s 819 ms
Overall bit rate: 50.8 Mb/s
Encoded date: UTC 2022-12-28 12:38:48
Tagged date: UTC 2022-12-28 12:38:48
Video
ID: 1
Format: AVC
Format/Info: Advanced Video Codec
Format profile: Main@L5
Format settings: CABAC / 1 Ref Frames
Format settings, CABAC: Yes
Format settings, Reference frames: 1 frame
Format settings, GOP: M=1, N=15
Codec ID: avc1
Codec ID/Info: Advanced Video Coding
Duration: 4 min 59 s 787 ms
Bit rate: 50.4 Mb/s
Width: 2 048 pixels
Height: 1 152 pixels
Pixel aspect ratio: 1.000
Display aspect ratio: 16:9
Frame rate mode: Variable
Frame rate: 30.048 FPS
Minimum frame rate: 28.867 FPS
Maximum frame rate: 31.323 FPS
Frame count: 9008
Color space: YUV
Chroma subsampling: 4:2:0
Bit depth: 8 bits
Scan type: Progressive
Bits/(Pixel*Frame): 0.710
Stream size: 1.89 GB (99.2%)
Title: Hisilicon VIDEO
Language: English
Encoded date: UTC 2022-12-28 12:38:48
Tagged date: UTC 2022-12-28 12:38:48
Color range: Full
Color primaries: BT.709
Transfer characteristics: BT.709
Matrix coefficients: BT.709
Codec configuration box: avcC
Audio
ID: 2
Format: AAC LC
Format/Info: Advanced Audio Codec Low Complexity
Codec ID: mp4a-40-2
Duration: 4 min 59 s 819 ms
Bit rate mode: Constant
Bit rate: 128 kb/s
Channel(s): 2 channels
Channel layout: L R
Sampling rate: 48.0 kHz
Frame rate: 46.875 FPS (1024 SPF)
Frame count: 14054
Compression mode: Lossy
Stream size: 4.70 MB (0.2%)
Title: Hisilicon AUDIO
Language: English
Encoded date: UTC 2022-12-28 12:38:48
Tagged date: UTC 2022-12-28 12:38:48
Here's the info of one of the files that will play audio, copied from Invisor Lite:
File
Name: GX010112.MP4
Size: 1.74 GB (1744695060 bytes)
Kind: MPEG-4 movie
UTI: public.mpeg-4
Location:
Created: July 30, 2023 at 1:54:32 PM
Modified: August 2, 2022 at 8:58:26 AM
Container
Format: MPEG-4
Format profile: Base Media / Version 1
Codec ID: mp41 (mp41)
Duration: 5 min 9 s 976 ms
Overall bit rate: 45.0 Mb/s
Encoded date: UTC 2022-08-02 07:53:16
Tagged date: UTC 2022-08-02 07:53:16
Video
ID: 1
Format: HEVC
Format/Info: High Efficiency Video Coding
Format profile: Main@L5.1@Main
Codec ID: hvc1
Codec ID/Info: High Efficiency Video Coding
Duration: 5 min 9 s 976 ms
Bit rate: 44.8 Mb/s
Width: 3 840 pixels
Height: 2 160 pixels
Pixel aspect ratio: 1.000
Display aspect ratio: 16:9
Frame rate mode: Constant
Frame rate: 29.970 (30000/1001) FPS
Frame count: 9290
Color space: YUV
Chroma subsampling: 4:2:0
Bit depth: 8 bits
Bits/(Pixel*Frame): 0.180
Stream size: 1.73 GB (99.4%)
Title: GoPro H.265
Language: English
Encoded date: UTC 2022-08-02 07:53:16
Tagged date: UTC 2022-08-02 07:53:16
Color range: Full
Color primaries: BT.709
Transfer characteristics: BT.709
Matrix coefficients: BT.709
Codec configuration box: hvcC
Audio
ID: 2
Format: AAC LC
Format/Info: Advanced Audio Codec Low Complexity
Codec ID: mp4a-40-2
Duration: 5 min 9 s 952 ms
Bit rate mode: Constant
Bit rate: 192 kb/s
Nominal bit rate: 48.0 kb/s
Channel(s): 2 channels
Channel layout: L R
Sampling rate: 48.0 kHz
Frame rate: 46.875 FPS (1024 SPF)
Frame count: 14529
Compression mode: Lossy
Stream size: 7.34 MB (0.4%)
Title: GoPro AAC
Language: English
Encoded date: UTC 2022-08-02 07:53:16
Tagged date: UTC 2022-08-02 07:53:16
Other #1
ID: 3
Type: Time code
Format: QuickTime TC
Duration: 5 min 9 s 976 ms
Bit rate mode: Constant
Frame rate: 29.970 (30000/1001) FPS
Time code of first frame: 08:09:06:07
Time code, striped: Yes
Title: GoPro TCD
Language: English
Encoded date: UTC 2022-08-02 07:53:16
Tagged date: UTC 2022-08-02 07:53:16
Other #2
Type: meta
Duration: 5 min 9 s 975 ms
Bit rate mode: Variable
Duration_LastFrame: -335
MacBook Pro 16″