Certain mp4 files play without audio on macbook pro

I have an M1 chip macBook pro running 14.2.1.


I recently recorded some video on an off-brand action camera. These

mp4 files play without audio in QuickTime player, Davinci Resolve,

and iMovie, but play with audio in VLC and when uploaded to youtube.

Other mp4 videos recorded with a real goPro play audio just fine in both

QuickTime and Davinci Resolve.


Based on suggestions from Reddit I attempted to use

Shutter Encoder to convert the mp4 files to .mov with PCM 24-bit audio.

This created heavily distorted audio, so I tried every other type of

audio available on Shutter Encoder with the same problem every time.


Any suggestions for how to fix this? I need to edit the audio and

would like to use Resolve or iMovie to do so, but am open to other

free video editing software if necessary.



Here's the technical info of one of the files that won't play audio, copied from Invisor Lite:


File

Name: NORM0067.MP4

Size: 1.90 GB (1902148565 bytes)

Kind: MPEG-4 movie

UTI: public.mpeg-4

Location:

Created: December 28, 2022 at 12:43:48 PM

Modified: December 28, 2022 at 12:43:48 PM


Container

Format: MPEG-4

Format profile: Base Media / Version 2

Codec ID: mp42 (mp42/isom)

Duration: 4 min 59 s 819 ms

Overall bit rate: 50.8 Mb/s

Encoded date: UTC 2022-12-28 12:38:48

Tagged date: UTC 2022-12-28 12:38:48


Video

ID: 1

Format: AVC

Format/Info: Advanced Video Codec

Format profile: Main@L5

Format settings: CABAC / 1 Ref Frames

Format settings, CABAC: Yes

Format settings, Reference frames: 1 frame

Format settings, GOP: M=1, N=15

Codec ID: avc1

Codec ID/Info: Advanced Video Coding

Duration: 4 min 59 s 787 ms

Bit rate: 50.4 Mb/s

Width: 2 048 pixels

Height: 1 152 pixels

Pixel aspect ratio: 1.000

Display aspect ratio: 16:9

Frame rate mode: Variable

Frame rate: 30.048 FPS

Minimum frame rate: 28.867 FPS

Maximum frame rate: 31.323 FPS

Frame count: 9008

Color space: YUV

Chroma subsampling: 4:2:0

Bit depth: 8 bits

Scan type: Progressive

Bits/(Pixel*Frame): 0.710

Stream size: 1.89 GB (99.2%)

Title: Hisilicon VIDEO

Language: English

Encoded date: UTC 2022-12-28 12:38:48

Tagged date: UTC 2022-12-28 12:38:48

Color range: Full

Color primaries: BT.709

Transfer characteristics: BT.709

Matrix coefficients: BT.709

Codec configuration box: avcC


Audio

ID: 2

Format: AAC LC

Format/Info: Advanced Audio Codec Low Complexity

Codec ID: mp4a-40-2

Duration: 4 min 59 s 819 ms

Bit rate mode: Constant

Bit rate: 128 kb/s

Channel(s): 2 channels

Channel layout: L R

Sampling rate: 48.0 kHz

Frame rate: 46.875 FPS (1024 SPF)

Frame count: 14054

Compression mode: Lossy

Stream size: 4.70 MB (0.2%)

Title: Hisilicon AUDIO

Language: English

Encoded date: UTC 2022-12-28 12:38:48

Tagged date: UTC 2022-12-28 12:38:48


Here's the info of one of the files that will play audio, copied from Invisor Lite:


File

Name: GX010112.MP4

Size: 1.74 GB (1744695060 bytes)

Kind: MPEG-4 movie

UTI: public.mpeg-4

Location:

Created: July 30, 2023 at 1:54:32 PM

Modified: August 2, 2022 at 8:58:26 AM


Container

Format: MPEG-4

Format profile: Base Media / Version 1

Codec ID: mp41 (mp41)

Duration: 5 min 9 s 976 ms

Overall bit rate: 45.0 Mb/s

Encoded date: UTC 2022-08-02 07:53:16

Tagged date: UTC 2022-08-02 07:53:16


Video

ID: 1

Format: HEVC

Format/Info: High Efficiency Video Coding

Format profile: Main@L5.1@Main

Codec ID: hvc1

Codec ID/Info: High Efficiency Video Coding

Duration: 5 min 9 s 976 ms

Bit rate: 44.8 Mb/s

Width: 3 840 pixels

Height: 2 160 pixels

Pixel aspect ratio: 1.000

Display aspect ratio: 16:9

Frame rate mode: Constant

Frame rate: 29.970 (30000/1001) FPS

Frame count: 9290

Color space: YUV

Chroma subsampling: 4:2:0

Bit depth: 8 bits

Bits/(Pixel*Frame): 0.180

Stream size: 1.73 GB (99.4%)

Title: GoPro H.265

Language: English

Encoded date: UTC 2022-08-02 07:53:16

Tagged date: UTC 2022-08-02 07:53:16

Color range: Full

Color primaries: BT.709

Transfer characteristics: BT.709

Matrix coefficients: BT.709

Codec configuration box: hvcC


Audio

ID: 2

Format: AAC LC

Format/Info: Advanced Audio Codec Low Complexity

Codec ID: mp4a-40-2

Duration: 5 min 9 s 952 ms

Bit rate mode: Constant

Bit rate: 192 kb/s

Nominal bit rate: 48.0 kb/s

Channel(s): 2 channels

Channel layout: L R

Sampling rate: 48.0 kHz

Frame rate: 46.875 FPS (1024 SPF)

Frame count: 14529

Compression mode: Lossy

Stream size: 7.34 MB (0.4%)

Title: GoPro AAC


Language: English

Encoded date: UTC 2022-08-02 07:53:16

Tagged date: UTC 2022-08-02 07:53:16

Other #1

ID: 3

Type: Time code

Format: QuickTime TC

Duration: 5 min 9 s 976 ms

Bit rate mode: Constant

Frame rate: 29.970 (30000/1001) FPS

Time code of first frame: 08:09:06:07

Time code, striped: Yes

Title: GoPro TCD


Language: English

Encoded date: UTC 2022-08-02 07:53:16

Tagged date: UTC 2022-08-02 07:53:16

Other #2

Type: meta

Duration: 5 min 9 s 975 ms

Bit rate mode: Variable

Duration_LastFrame: -335

MacBook Pro 16″

Posted on Apr 3, 2024 5:31 PM

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Certain mp4 files play without audio on macbook pro

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