Apple Pencil gen 2 not connecting

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Apple Pencil gen 2 not connecting

Hey my Apple Pencil gen 2 is paired with my iPad Air which is now damaged the screen after a fall. I’m attempting to unpair so I can connect to new device but it is not working. Please can I get help

Posted on Apr 5, 2024 1:40 AM

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Answer 1

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LotusPilot

Level 10

303,878 points

Apr 5, 2024 2:10 AM in response to kavya228

It is unnecessary to unpair your Pencil from the damaged iPad. Simply perform the pairing process with the replacement compatible iPad.

See:

Pair Apple Pencil with your iPad - Apple Support

Apple Pencil compatibility - Apple Support

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Answer 2

LotusPilot

Level 10

303,878 points

Apr 5, 2024 2:38 AM in response to kavya228

Are you certain that the Pencil is compatible with the replacement iPad - and that the Pencil itself is undamaged?

You might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your Pencil and new iPad.

Genius Bar Reservation and Apple Support Options - Apple

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Answer 3

kavya228 Author

Level 1

4 points

Apr 5, 2024 2:21 AM in response to LotusPilot

I tried but it is not detectable in any other device other than the damaged device

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Apple Pencil gen 2 not connecting

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