Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to update iPhone 6 Plus to iOS 13


Every time I try and download an app from the App Store it tells me that I need to update my iOS to at least 13 or higher to use this app?? But when I check for updates it tells me my iPhone is up to date. Please help, this is my first iPhone and so far I’m not too impressed. Thinking of going back to my Samsung where things just make sense?? Please help


[Re-Titled By Moderator]

iPhone 6 Plus, iOS 12

Posted on Apr 5, 2024 4:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2024 9:50 AM

The answer has been given several times, please go back and read through them. You cannot run anything higher than iOS 12 on your iPhone 6.

If you feel a Samsung phone would better suit you, then you should get one.

44 replies

Jul 6, 2024 8:46 PM in response to damilare216

damilare216 wrote:

how can u help me too


The others already helped you by pointing out that the iPhone 6 and 6 Plus are obsolete; that if you need to run modern apps, it's past time to buy a newer iPhone. A much newer iPhone.


I would suggest buying one that will be able to run iOS 18 when iOS 18 comes out. There's a list of compatible phones near the bottom of the iOS 18 Preview page.

iOS 18 Preview - Apple


If you are tempted to buy used, read the cautions in

The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community

to reduce your chances of getting an Activation-Locked "brick".

Aug 28, 2024 12:41 PM in response to mudane257

mudane257 wrote:

i need ios13


mudane257 wrote:

Please i need ios13


No matter how many "me too" posts you make, or how often you say "Please", the iPhone 6 and iPhone 6 Plus cannot run iOS 13 or higher, and will never be able to run iOS 13 or higher.


Time to buy a new iPhone, preferably one that will be compatible with iOS 18.

iOS 18 Preview - Apple

Buy iPhone - Apple

Refurbished iPhone Deals - Apple


Apple no longer ships iPhones with iOS 13, but most apps have a requirement of "iOS (whatever) or higher", not "iOS 13 specifically". Many apps now require at least iOS 15 or 16, and some (UPI payment apps in India) require iOS 17.

Apr 5, 2024 5:00 AM in response to shaam65

The add developers and programmers decide on what will be needed to run their apps. Understandably, they want their products to run on capable phones.


The iPhone 6 Plus was introduced almost 10 years ago.


You need to have an iPhone 7 to run iOS 15.

You need to have an iPhone 8 to run iOS 16.

You need to have an iPhone XS or higher to run iOS 17.


No matter whether you buy from Apple or another vendor, it really would make sense to upgrade your phone to run the most recent system, so you should be good to go for another 7-8 years. With a bit of luck, your new phone will go for another 10 years.

May 22, 2024 9:53 AM in response to Nanayawfaculty

Nanayawfaculty wrote:

Every time I try to download app from the App Store it tells me that I need to update my iOS to 13 or at least higher to use this app, but when I check for updates it tells me that my iPhone is up to date please help this is my first time of using iPhone I am not impressed with it, thinking of going back to my Samsung where things just make sense,please help

I'm sorry you're not impressed with your iPhone, but if this is the first iPhone you've ever owned, you managed to choose one which was released in 2014, 10 years ago. It is at this point an ancient, out of date, no longer supported iPhone, which cannot be updated beyond iOS 12. It's unreasonable to expect any cell phone, whether it be from Apple, Samsung or Google to remain current 10 years after being released.


The bottom line is no one can help you update such an old phone. If that makes you want to go back to your Samsung, that's fine. Samsung phones can't be updated forever. In fact Samsung doesn't update their phones as long as Apple does.

Aug 14, 2024 4:53 AM in response to Random_Coder_Official

Random_Coder_Official wrote:

1. It sounds like you're encountering a common issue with older iPhone models like the iPhone 6 Plus. Unfortunately, the iPhone 6 Plus is not compatible with iOS 13 or higher. The highest iOS version it can support is iOS 12.4.9.


The iPhone 6 Plus can run the latest release of iOS 12. Currently, that's iOS 12.5.7. If you have an iPhone 6 Plus that's still on iOS 12.4.9, it might be time to get those last few bug/security fixes.


You are correct when you say the the iPhone 6 Plus cannot run iOS 13 or higher.

Aug 28, 2024 12:56 PM in response to shaam65

Looking back at the original post in this thread, I see (emphasis mine)


"Every time I try and download an app from the App Store it tells me that I need to update my iOS to at least 13 or higher to use this app?? But when I check for updates it tells me my iPhone is up to date. Please help, this is my first iPhone and so far I’m not too impressed. Thinking of going back to my Samsung where things just make sense?? Please help"


[Re-Titled By Moderator]

iPhone 6 Plus, iOS 12

Posted on Apr 5, 2024 7:14 AM


Apple released the iPhone 6 Plus in September 2014 and discontinued it in September 2016. If the OP bought their phone shortly before they started this thread, that means that their first iPhone was a used phone whose model was about nine and a half years old – and which had been discontinued for about seven and a half years. A phone which couldn't run anything later than iOS 12 – at a time when iOS 17 had already been out for about a half of a year.


All of this information would have been available to the OP before they bought that used iPhone.


I don't think it's fair to buy such an ancient, outdated iPhone and then condemn all iPhones ("I'm not too impressed"), when the real problem is not the platform – but the choice to buy an already extremely-outdated phone.


If I went and bought some ancient Android smartphone that couldn't run recent versions of Android, and then dumped on the Android platform in general ("this is my first Android phone and so far I'm not too impressed"), that wouldn't be fair, either.


Buyers in the market either for an iPhone or for an Android phone would be well-advised to look for a current phone – unless they understand and accept the limitations (app compatibility, and perhaps also cellular network compatibility) that are part and parcel of buying an ancient device.

Apr 5, 2024 5:01 AM in response to shaam65

It sounds like you're encountering a common issue with older iPhone models like the iPhone 6 Plus. Unfortunately, the iPhone 6 Plus is not compatible with iOS 13 or higher. The highest iOS version it can support is iOS 12.4.9.

However, there might be a workaround for your app compatibility issue. Some apps offer older versions that are compatible with older iOS versions. Here's what you can try:

  1. App Compatibility: Check if the app you want to download has an older version that supports iOS 12. To do this, go to the App Store, find the app, and try downloading it. If your device is not compatible with the latest version, the App Store might offer to download an older compatible version if one exists.
  2. Alternative Apps: If the app you want isn't available in an older version, look for alternative apps that offer similar functionality and are compatible with iOS 12. You might find alternative apps that meet your needs.
  3. Contact the Developer: Reach out to the developer of the app you're trying to download. They might be able to provide assistance or offer a solution.
  4. Consider Your Options: If the apps you need are only compatible with newer iOS versions and you're unable to find suitable alternatives, you might need to consider upgrading your device to a newer model that supports iOS 13 or higher


How to update iPhone 6 Plus to iOS 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.