CarPlay arbitrarily mutes microphone during call.

While using Apple CarPlay in a 2024 Subaru Outback, my microphone is consistently muted without warning a few minutes into calls. I can still hear the other party, but they cannot hear me. The only fix is to hangup, redial, and experience the same result.

iPhone 14

Posted on Apr 7, 2024 11:28 AM

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Posted on Aug 1, 2024 8:27 PM

New software upgrade is available that addresses this issue. I can confirm this.

Had it done last week. Owner of a 2024 WRX.


Check the link below - make an appointment at your local dealership to get the upgrade for free.


Applicable cars:

  • 23-25MY Outback/Legacy Models (including Wilderness models)
  • 23-24MY Ascent Models
  • 24MY Impreza
  • 24MY Crosstrek (including Wilderness models)
  • 24MY WRX
  • 25MY Forester

New software version numbers:

  • FM1WHM073-980 (High model software)
  • FM1WMM073-980 (Mid model software)
  • FM1WBM073-980 (Base model software)


ISSUE RESOLVED!

  • Wireless connection drops while using wireless CarPlay due to external signal interference from surrounding facilities etc. (only applicable to HIGH and MID trim)
  • During CarPlay handsfree call receiving party is not able to hear the caller as the microphone data is muted



https://www.reddit.com/r/subaru/comments/1dqto8b/radio_update_available_for_denso_cp15_systems/

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CarPlay arbitrarily mutes microphone during call.

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