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So my phone just updated automatically in the night as usual but now I cannot connect to anything. I’ve done all the resets you can think of to fix it and my WiFi just won’t work and even my mobile data won’t work properly??? Has this happened for anyone else?? I don’t know how to fix it at this point I might have to take it to someone to try fix it…
[Re-Titled By Moderator]
iPhone 14, iOS 17
My phone auto updated overnight - cellular data is broken. None of the config change suggestions work. I am on work travel with only my work laptop till Sunday - which I cannot use to back up my phone via USB cable. Is the total wipeout and restore the only solution anyone has come up with? Where is Apple - this issue has been ongoing for over a month from the posts I have seen.
My phone auto updated overnight - cellular data is broken. None of the config change suggestions work. I am on work travel with only my work laptop till Sunday - which I cannot use to back up my phone via USB cable. Is the total wipeout and restore the only solution anyone has come up with? Where is Apple - this issue has been ongoing for over a month from the posts I have seen.
My phone updated last night, and now I can’t use cellular and my texts are green with other iPhones.
My phone automatically updated to the new IOS 17.4.1 last night and now it is just a black screen with the white apple. I have tried the up vol, down vol, and press and hold the lock screen button. Nothing happens, still black screen with white apple. Help please!
I updated to 17.4.1 this evening and as it came back on post the update, it said ‘No I’m Available’ it now only allows SOS service.
This has never happened before. The update is obviously corrupt or something.
Apple please fix my phone
iPhone 14 Pro Max on AT&T network. Can send texts but cannot make or receive calls, and cellular data is turned on, but whem trying to use data, there is a pop up that says "turn on cellular data". Did a manual update midday on Saturday, and have been having these issues since then.
I have been on the phone with AT&T tech support for upwards of 80 minutes now. We've replaced the eSIM twice. We've reset the network settings twice. We've turned airplane mode on and off, with and without restarts, more times than I can count. Nothing has made a dent.
This is clearly an Apple/software update issue, NOT a carrier issue.
Agree. Disaster. I've tried everything. If anyone has fixed the wifi issue please share. Bravo Apple for NO updates
I’m unable to connect to my service provider. I can’t make or receive calls. Help!!!
IPhone 15 Pro Max (At&t wireless carrier) having Wifi issues after installing 17.4.1. I could not connect to my home Spectrum Wifi, dealt with Apple Care, we did a whole wipe of my phone, did not fix issue. Scheduled appointment next day with Genius at Apple Store, we reloaded my phone, they tested and got an all good on hardware.
Went home, still couldn't connect, so found advice online to SELECT Manual IP. Set it to manual IP, inputted IP, Sub Mask and Router info. Looks like it worked because I got the CHECK next to router on Wifi settings, BUT no Wifi symbol on Iphone.
I tried all the tricks with Wifi, resetting, forgetting, etc etc.
Still no Wifi. I'm so dumfounded, been an Apple supporter since '92. Never have I been so worked up about this issue...
ANYONE HAVE IDEAS... Come on APPLE what's the fix??
"It surely is not..."
Well exactly the same problem for me. Whatssap also will not connect. Annoying.
My faith in Apple has been rocked by this update issue. I can’t use my phone away from my home wi-fi.
Come on, Apple! Patch this!
May be looking at Android options tomorrow.
After cycling power, turning cellular data off and back on, turning off 5G etc with no success. Finally I turned on airplane mode waiting for a minute or two and then turned it off and Cellular Data started working again.
Me too! Apple said it was AT&T’s fault and AT&T said it was Apple’s problem. The run around is insane. I can’t call, I can’t receive calls and I can’t send regular iMessage to anyone.
I’ve done every reset in the book. AT&T reset my eSIM 3 times. Apple says factory a reset will work. I saw someone else on here perform the reset and see no changes. I’ll lose all of my data if I perform a reset without a backup. Then Apple says I can’t backup my phone or else the “bug” would be in my backup.
Apple needs to take responsibility and understand this software update has glitches and was not thoroughly tested.
Same problem. Spent hours on the phone with AT&T, new eSIMs, Reset Network Settings, reboot, and hard reset, and nothing works. After reboot, Settings, General, About will prompt for "Carrier Settings Update", but it never completes.
It is 17.4.1! Stop responding saying it’s not!!
It surely is not iOS 17.4.1 because...
I conducted a thorough search of this forum using the term 'Cellular network after iOS' and uncovered numerous posts detailing similar issues across various iOS updates. This suggests that iOS updates may not consistently be the root cause. Below are a handful of examples extracted from over 6,000 search results:
"After iOS 17.4.1" will be an addition to this list posted by you.
How to restore mobile data functionality post iOS 17.4.1 update
