Cannot access Apple Store App

My Apple Store app won’t load anymore, as there’s a new version of the app available. The new version requires iOS 16, and my iPad Air 2 isn’t compatible with that operating system - am I locked out of the Apple Store app forever now? (Unless of course I renew my iPad…)

iPad Air 2, iPadOS 15

Posted on Apr 8, 2024 7:25 AM

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Posted on Apr 8, 2024 11:49 PM

Correct, the Apple Store app is no longer available for the iPad Air 2.


The store is still available online in a web browser such as Safari at apple.com/store


M1 Mac mini, macOS 14.4;  Watch, series 7 GPS/cellular, watchOS 10.4; iPhone 12 Pro, iOS 17.4.1; TV 4th Gen, tvOS 17.4; HomePods, audioOS 17.4 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Apr 8, 2024 11:49 PM in response to Thomas_of_Doubt

Correct, the Apple Store app is no longer available for the iPad Air 2.


The store is still available online in a web browser such as Safari at apple.com/store


M1 Mac mini, macOS 14.4;  Watch, series 7 GPS/cellular, watchOS 10.4; iPhone 12 Pro, iOS 17.4.1; TV 4th Gen, tvOS 17.4; HomePods, audioOS 17.4 and Airport Express w/ Airplay 2

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Cannot access Apple Store App

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