My trade in box never arrived. How to get one mailed to me?

My trade in box never arrived. (to trade in iphone after i purchased a new iphone) When we ordered the new iphone, we checked to send us the trade in box. How to get one mailed to me?

iPhone XR

Posted on Apr 9, 2024 10:11 AM

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Posted on Apr 9, 2024 10:19 AM

How many days has it been since you received your new phone? The trade in box, typically comes a couple days after receipt of the new phone.


If it's been more than a couple days, you still only have 14 days to return the trade, so you may want to call Apple directly and if in the US, you can call them at: 800-MY-APPLE

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Question marked as Top-ranking reply

Apr 9, 2024 10:19 AM in response to debfromallendale

How many days has it been since you received your new phone? The trade in box, typically comes a couple days after receipt of the new phone.


If it's been more than a couple days, you still only have 14 days to return the trade, so you may want to call Apple directly and if in the US, you can call them at: 800-MY-APPLE

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My trade in box never arrived. How to get one mailed to me?

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