The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My trade in box never arrived. (to trade in iphone after i purchased a new iphone) When we ordered the new iphone, we checked to send us the trade in box. How to get one mailed to me?
iPhone XR
How many days has it been since you received your new phone? The trade in box, typically comes a couple days after receipt of the new phone.
If it's been more than a couple days, you still only have 14 days to return the trade, so you may want to call Apple directly and if in the US, you can call them at: 800-MY-APPLE
How many days has it been since you received your new phone? The trade in box, typically comes a couple days after receipt of the new phone.
If it's been more than a couple days, you still only have 14 days to return the trade, so you may want to call Apple directly and if in the US, you can call them at: 800-MY-APPLE
My trade in box never arrived. How to get one mailed to me?
