Cannot change printing paper size in iPad

I have a question similar to brookeratheber.

I have a Xerox printer and trying to print a 4 x 6 inch photo to a glossy paper from the envelope tray.

The photo has been resized on the iPad but prints out as original size, so only a small section of it prints onto the small size photo paper from the envelope tray.

Any ideas Apple?

iPad, iPadOS 17

Posted on Apr 9, 2024 11:39 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2024 2:06 PM

Paul Weddle wrote:

Any ideas Apple?

We are not Apple. We are volunteers answering technical questions about Apple products.


I use an Epson printer. What I have found is when changing paper size in the printer, I must also change it in the printer’s settings for AirPrint to recognize the correct paper size.

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Question marked as Top-ranking reply

Apr 9, 2024 2:06 PM in response to Paul Weddle

Paul Weddle wrote:

Any ideas Apple?

We are not Apple. We are volunteers answering technical questions about Apple products.


I use an Epson printer. What I have found is when changing paper size in the printer, I must also change it in the printer’s settings for AirPrint to recognize the correct paper size.

Apr 9, 2024 3:22 PM in response to Paul Weddle

Start here:

Use AirPrint to print from your iPhone or iPad - Apple Support


When using AirPrint, the available print options - including page size - are advertised by your printer. When using the print dialogue on your iPad, you can only select from the advertised options.


Some printers can detect the media that is loaded in one or more of its paper trays, others may have settings that must be set from the printers controls, by accessing a built-in web server using a web browser, or using a companion App supplied by the printer manufacturer. By example, HP’s AirPrint printers can be managed using the HP Smart App.

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Cannot change printing paper size in iPad

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