Issue with British Late 2015 Retina Macbook Pro + Monterey and Keyboard layout.

I've not really made much use of my macbook over the years primarily due to a different keyboard issue (the insanity behind putting an "anti-accidental caps lock" protection that's not tunable which ruins touch typists who use caps lock) but i'm trying to make use of my hardware recently and i've noticed since applying updates that the British keyboard it has and the layout it is using completely excludes the tilde/backtick key and the Ss key to the left of Z and 1 respectively.


Looking through the available keyboard maps however within the default layouts provided, none of them enable me to use those keys. So i'm unable to type backticks or the tilde character.


Just to be clear, this is not an external keyboard but the keyboard on my macbook that appears to not be a supported layout within MacOS Monterey by default?


Surely this isn't right? Anyone have any ideas what's gone wrong or how I can fix it my end?

MacBook Pro 15″

Posted on Apr 10, 2024 5:32 AM

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8 replies

Apr 10, 2024 11:44 AM in response to M3ta_

M3ta_ wrote: The problem is, an external keyboard will use a map suited for the external keyboard

No, all keyboards use the same software map (input source). If those keys work on an external keyboard, it pretty much has to be a mechanical problem with the internal one. There are no settings that can cause those two keys to stop working as far as I know. Your machine already seems to see the correct type and mapping for your keyboard, so the fixes in the link I gave are not useful.


I can make you a custom layout in a few minutes if you like. Just tell me where you want any missing keys.


Apr 10, 2024 8:36 AM in response to Tom Gewecke

That note didn't fix it. Attempting to run the tool from the command line returns the following:


No other windows spawn, and i'm not prompted to press any keys.


Attempting to run the wizard from the normal system preferences window results in a dead end too as the button for "change keyboard type" doesn't appear within the dialog.



Not quite sure how I am meant to capture the problem in a screenshot though, I can try explaining it again but have included a screenshot of my keyboard layout dialog if that helps?


I have a UK mac book pro, it has a UK (ISO) keyboard. The keyboard layout available is "GB" which I assume is the correct one, but selecting a US, ABC or any of the extended types doesn't change the outcome of an inoperable ~ or § key.


Apr 10, 2024 11:30 AM in response to Tom Gewecke

The problem is, an external keyboard will use a map suited for the external keyboard and will work. I can type tildes using an external keyboard, just it's a laptop and I'd like to use it portable if possible.


Not saying it's not hardware related but it does seem like an odd hardware fail for two keys to fail, only two keys and every other key works. If it was physical damage then it's odd as they're not next to each other, there is no visible damage I can see and then there's the whole thing of how it worked when the mac ran big sur, but not now i've upgraded to monterey.


I might try downgrading to Big Sur if I can.


Plus, there's no explanation for the missing button for the keyboard setup assistant in the GUI or the lack of GUI spawning when I call the tool manually as per your excellent note.


There is no .plist at /system/library/com.apple.keyboardassistant.plist either.


It's just really odd. I've found that alt + n followed by a space types a tilde and alt + 6 types the weird § character so it's workable, just incredibly annoying. Thank you for trying to help as much as you have. I will report back if a reinstall of OS or a downgrade changes anything.

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Issue with British Late 2015 Retina Macbook Pro + Monterey and Keyboard layout.

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