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my insurance replaced iPhone 11 1 year old is useless can’t change screens and no volume
iPhone 11, iOS 17
I don't know about you but when I have something that is broken, I take it in to get repaired. Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Hmm. Was it always like this? If so, it may be defective, and you’d have to return it if you have any time left on any warranties you have on it.
If it’s ever been dropped, that might contribute. I’m not exactly sure what you’re describing, so if you have any more details I may be able to help further.
Have a good day!
iPhone 11 does what ever it wants.
