You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Battery Draining suddenly after Software Update

My iPhone updated to IOS 17.4.1 last night and all of a sudden my Apple Watch is losing charge today after barely 4hours. I haven’t used it any differently to usual, haven’t actually updated the watch at all but am at a loss on what to do now. I’d love to roll back the IOS update if that’s possible and the culprit but surely Apple has some accountability to sort out the consequences of their software updates? All and any help is appreciated

Apple Watch Series 7, watchOS 10

Posted on Apr 11, 2024 7:26 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2024 3:41 AM

Same issue. Watch was 100% at 7am, completely dead by 11.30am. Was chatting to Apple support to no avail. I explained it was only occurring after the update. Was told there was nothing wrong and asked was I suggesting there was a correlation between the update and the issue.

214 replies

Apr 12, 2024 2:57 PM in response to VanNutter

I updated my iPhone to iOS 17.4.1 and basically killed my Series 8 watch. Two days in a row now complete discharge to dead in about 4 hours. Take a long time to charge up to the point that I can communicate with it. Can’t even use it anymore. Going to try a reset but from what I am reading here not hopeful. I wish Apple would respond to this stream as this is clearly connected to the 17.4.1 iOS phone update.

Apr 12, 2024 4:35 PM in response to VanNutter

The same thing happened for me. My phone’s software was updated two days ago, but I have not updated the Watch software. I was going to try to remove the update from the watch, but I’m still on 10.3.1 on the watch. Still, for the last two days, my watch will only hold a charge for five hours. It was perfectly fine and holding a charge for longer than 24 hours before that.

obviously, the problem is the new update on the phone, but I don’t know what the solution is. I really depend on my watch!


Apr 12, 2024 5:08 PM in response to VanNutter

I’m having the same problem. I just spent 57 minutes on the phone with Apple Support. They ran diagnostics and got nothing. He said he hasn’t heard of anyone having this problem. However, I’m sure plenty of people have called. He said I have to take this POS watch to the Apple Store. Of course they don’t have any appointments for two days. No more Apple products for me.

Apr 12, 2024 5:47 PM in response to VanNutter

Me too my phone updated at night. I gabes my phone and watch at 6:30am. By 11:00 am my watch was at 3% luckily I had my charger so I put it to charge. It charged up to 80% and around 12:45 I grabbed it and put it back on my wrist. At 3:30 it was again at 10%. Whats up. And I think my iphone is also draining faster. Its 5:45pm right now and usually i have 40% left and today its at 15%. Same usage as always.

Apr 12, 2024 8:21 PM in response to VanNutter

Both my wife and my iphones updated to IOS 17.4.1 last night and out Apple Watches were dead 7 hours later (mine is a series 8 and my wife's an SE). My watch has never been below 25% until today and is now completely dead! Also, my wife and I both noticed something odd that we had never noticed before-when we took our watches off their chargers, they were noticeably warm. What is it going to take for Apple to acknowledge there is a problem and fix it! Is there any way to remove this most recent update?

Apr 12, 2024 8:48 PM in response to VanNutter

I updated my phone to iOS 17.4.1 yesterday and suddenly my watch (series 9) battery stopped functioning normally. I usually charge it every 2nd day unless I use it to record a couple of workouts. Now I’m barely getting a few hours. The watch is less than I year old. I rely on it for my alarm too. Imagine my surprise when I charged it to full at 10pm only to wake at 4.20am to find it barely hanging on. A fix would be welcome.

Apr 12, 2024 11:15 PM in response to spritter

My watch would get warm from charging and get stuck @ 50%, I would have remove from charge, wait few minutes for the watch to cool down, then put it back on the charger, repeat few times before the watch would charge to 100%. After 100% charge, watch would be dead within 5-6 hours, and I used to charge my watch every other day. Can't even update it, update is stuck on my phone, tried to restart it, doesn't do anything

Apple Watch Battery Draining suddenly after Software Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.