My Face ID is not working, I can’t access to my apps

I’m trying to turn off the stolen protection, but i can’t

iPhone 11 Pro Max, iOS 17

Posted on Apr 12, 2024 10:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2024 10:15 PM

jeymi48 Said:

"My Face ID is not working, I can’t access to my apps: I’m trying to turn off the stolen protection, but I can’t"

-------


Troubleshooting Face ID:

There are know stand alone updates for Face ID that I am aware of. So, use the following...

Overview these two links:


Turning Off Stollen Protection:

Perform the following. Note that it may take a bit for this to go through.

  1. Go to: Settings
  2. Tap: Face ID & Passcode
  3. Enter: your passcode
  4. Tap: Stolen Device Protection to that it is not green
1 reply
Question marked as Top-ranking reply

Apr 12, 2024 10:15 PM in response to jeymi48

jeymi48 Said:

"My Face ID is not working, I can’t access to my apps: I’m trying to turn off the stolen protection, but I can’t"

-------


Troubleshooting Face ID:

There are know stand alone updates for Face ID that I am aware of. So, use the following...

Overview these two links:


Turning Off Stollen Protection:

Perform the following. Note that it may take a bit for this to go through.

  1. Go to: Settings
  2. Tap: Face ID & Passcode
  3. Enter: your passcode
  4. Tap: Stolen Device Protection to that it is not green

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My Face ID is not working, I can’t access to my apps

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