My Macbook used to always respond to touch ID (except after starting up of course). Now, sometimes it just doesn't, but has the same message as on starting up of requiring the password. I can see no pattern, and Settings has nothing on this.
MacBook Pro (2017 – 2020)
If you have a 2018+ model with T2 security chip or an M-series Mac, then try a DFU firmware Revive to reset the security enclave chip & system firmware.
Also, after deleting all fingerprints, make sure to restart the computer before you add the fingerprints again.
If this does not help, either it is a new bug, or there is a hardware issue with the Mac and the security enclave chip. You can try running the Apple Diagnostics to see if any hardware issues are detected....I'm not sure if the consumer diagnostics will detect a security enclave issue like this though, but an Apple service diagnostic might (Apple or an Apple Authorized Service Provider).
Edit: If you suspect a bug, then you need to contact Apple to make them aware of the issue, otherwise it will never get fixed. You can also provide Apple with product feedback here:
If you have a 2018+ model with T2 security chip or an M-series Mac, then try a DFU firmware Revive to reset the security enclave chip & system firmware.
Also, after deleting all fingerprints, make sure to restart the computer before you add the fingerprints again.
If this does not help, either it is a new bug, or there is a hardware issue with the Mac and the security enclave chip. You can try running the Apple Diagnostics to see if any hardware issues are detected....I'm not sure if the consumer diagnostics will detect a security enclave issue like this though, but an Apple service diagnostic might (Apple or an Apple Authorized Service Provider).
Edit: If you suspect a bug, then you need to contact Apple to make them aware of the issue, otherwise it will never get fixed. You can also provide Apple with product feedback here:
Perhaps you have your mac set to log out after a certain period of inactivity.
System Settings->Privacy & Security, click Advanced:
My touch ID started playing around after Sonoma update, then it stopped all together. It's been over 3-4 months without it. It's a bug in the update. Nothing you can do about it 🤷♂️
Nope, thanks, but not that Luis.
Why does touch id work intermittently on macbook pro?
