Apple Denying Refund Requests

I’m officially not purchasing or subscribing to ANYTHING with Apple!! This is the 5th time that Apple completed an unauthorized purchase, the in app feature that I paid for doesn’t work, or I try to pay for one subscription and Apple goes and take money for something completely different! And every time I submit a legitimate refund request, Apple always says “Not Eligible for Refund” even after I appeal decision! At this point, Apple is literally stealing money and I absolutely want no parts in it!! I don’t trust Apple, and would love to know how to speak to someone who can escalate this ongoing issue!!

iPhone 12, iOS 17

Posted on Apr 13, 2024 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2024 11:17 AM

1keiashley wrote:

I’m officially not purchasing or subscribing to ANYTHING with Apple!! This is the 5th time that Apple completed an unauthorized purchase, the in app feature that I paid for doesn’t work, or I try to pay for one subscription and Apple goes and take money for something completely different! And every time I submit a legitimate refund request, Apple always says “Not Eligible for Refund” even after I appeal decision! At this point, Apple is literally stealing money and I absolutely want no parts in it!! I don’t trust Apple, and would love to know how to speak to someone who can escalate this ongoing issue!!

We're just other users here and can't help with that. As for contacting Apple, you have numerous options:


Similar questions

1 reply
Question marked as Top-ranking reply

Apr 13, 2024 11:17 AM in response to 1keiashley

1keiashley wrote:

I’m officially not purchasing or subscribing to ANYTHING with Apple!! This is the 5th time that Apple completed an unauthorized purchase, the in app feature that I paid for doesn’t work, or I try to pay for one subscription and Apple goes and take money for something completely different! And every time I submit a legitimate refund request, Apple always says “Not Eligible for Refund” even after I appeal decision! At this point, Apple is literally stealing money and I absolutely want no parts in it!! I don’t trust Apple, and would love to know how to speak to someone who can escalate this ongoing issue!!

We're just other users here and can't help with that. As for contacting Apple, you have numerous options:


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Denying Refund Requests

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.