screen of iphone 15 pro max became unresponsive after 17.4.1 update

screen of iphone 15 pro max became unresponsive after 17.4.1 update. Unable to switch it off or access the phone as the screen isnnt responding. Unable to take calls but wifi, bluetooth etc are working


iPhone 15 Pro Max, iOS 17

Posted on Apr 14, 2024 4:43 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2024 4:49 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Apr 14, 2024 4:49 AM in response to Nilanjana7

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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screen of iphone 15 pro max became unresponsive after 17.4.1 update

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