Dropped my iPhone X - screen protector damaged. Screen, however, is not responding anymore

I dropped my iPhone X and it had cracked the screen protector, and seemingly gone through to the phone itself. I then tried putting it in recovery mode, pressing the buttons, force restarting it, nothing happens. I pressed the 'ping' button on my Apple Watch and it pings, it made a sound when put it onto charge, however it refuses to turn on.


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iPhone 7

Posted on Apr 14, 2024 11:33 AM

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Posted on Apr 14, 2024 11:42 AM

You have physically damaged your phone, it will need to be repaired. Make an appointment at the Genius Bar to have it diagnosed.


Genius Bar Reservation and Apple Support Options - Apple


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Dropped my iPhone X - screen protector damaged. Screen, however, is not responding anymore

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