How to fix grayed out email accounts on my iPhone

I did something to my phone that grayed out all my email accounts except one and I had to change the password on that email account and now that account is grayed out and I can’t update the new password. Not sure if this will help determine how to fix the issue but in Settings, my name is also grayed out. Thanks for. Any help



[Re-Titled by Moderator]

iPhone 12 mini, iOS 17

Posted on Apr 14, 2024 9:38 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2024 1:45 AM

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you




2 replies
Question marked as Top-ranking reply

Apr 15, 2024 1:45 AM in response to dinah271

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you




Apr 15, 2024 1:45 AM in response to dinah271

To improve understanding of the phenomenon, it would be highly beneficial if you could share a screenshot. Visual representations carry greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



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How to fix grayed out email accounts on my iPhone

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