Since iOS 17.4.1 the guided access settings have reset and no longer work after setting up again.

Triple clicking stopped working, then I discovered that the password had reset and the accessibility shortcut slider was off, but even after correcting both of these things the guided access still doesn’t work.

Posted on Apr 15, 2024 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2024 6:21 AM

Even if it is greyed out, it will work.


Just to make things clearer. Exit out of Settings, open any App then triple-click the side button. Hurray!


Guided Access will only work inside of an app. Not in Settings or on Home Screen



3 replies

Apr 16, 2024 6:20 AM in response to EthanCM

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Apr 25, 2024 5:48 AM in response to SravanKrA

Thanks for the really considerate answer you provided. I did “Exit out of Settings, open any App then triple-click the side button.” Hurray… It didn’t do anything. Guided access still doesn’t work regardless of what app I’m in, my settings have been turned off then back on and it still does not work. People come to this forum for help not to be ridiculed by someone with nothing to offer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Since iOS 17.4.1 the guided access settings have reset and no longer work after setting up again.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.