Scammers have blocked my iPhone

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Level 1

4 points

Scammers have blocked my iPhone

Tonight my iPhone was hacked and I unknowingly changed my apple id from my own to his, I want to ask for my phone to be unlocked so that I can put my apple id back. i have photo my iPhone box. pls help me

iPhone 11

Posted on Apr 16, 2024 3:27 PM

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Answer 1

Top-ranking reply

muguy

Level 10

94,316 points

Apr 16, 2024 3:38 PM in response to Denis_Den

Your device wasn’t hacked. If you entered someone else’s Apple ID you may be able to have Apple unlock the device by providing the original receipt and other proof of ownership. See How to remove Activation Lock - Apple Support

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Answer 2

KiltedTim

Level 10

234,974 points

Apr 16, 2024 3:50 PM in response to Denis_Den

Your phone was not hacked. You willingly logged in a scammers iCloud account to your device.

A photo of the box means nothing. You will need the original receipt for the device from Apple or an authorized retailer to have the activation lock removed.

If you can't provide that, it's a brick.

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Scammers have blocked my iPhone

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