Apple Care + Theft And loss localisation services

All this is wrong, sorry.

Yes. Without Location (not Localisation, which refers to languages) services turned on, "Find My" does not work, and Theft or Loss is not covered if Find My is not active on the lost device.

click here ➜ iPhone Theft and Loss Claims - Official Apple Support

Coverage for theft or loss requires you to have Find My enabled on your

device at the time it is lost or stolen and throughout the claims

process.

Ignore the previous it is wrong.

I don't believe that is true. If you do NOT turn off Find My, but you do turn off Location Services, if you then put the phone in lost mode, Location Services should turn back on on the phone. But if you turn off Find My, then yes, you will not be able to file a claim for a lost or stolen iPhone.

aliraza129 wrote:

Thanks guys for the answer

So for example i subscribed to Apple care 1 week ago. I turn OFF the localisation (and find my phone) on the settings today. I turn ON the localisation (and find my phone) tomorrow. I lost my phone 2 days after. I will have the phone replacement or no?

Because i saw that if you disable the location settings after YOU subscribed to Applecare+, even you enable it before you loss the phone, you cannot have a phone replacement.

Already answered this. The requirement is, as shown in the support document I linked to above, to have it turned on at the moment of losing it. There is no requirement to have it turned on always. But since you cannot turn on Find My after losing the device, it requires you having it turned on before losing it at some point.

click here ➜ iPhone Theft and Loss Claims - Official Apple Support

Coverage for theft or loss requires you to have Find My enabled on your

device at the time it is lost or stolen and throughout the claims

process.

I did some research before I posted what I just wrote. From my research, what I posted may be correct, but I cannot guarantee it is correct.

Digging a bit deeper, it seems Find My is not actually turned off with Location Services. I get the following when turning off Location Services, which suggests Lost mode will turn Location Services back on when used.

I stand corrected.

As long as Find My was turned on when you lost it and continues to be on during the claim process, you should be able to get a replacement yes.

There is no specification of when or for how long it has to be on. As long as its turned on when it was lost it should be eligible for replacement.

I'm pretty sure that's just a way for them to guarantee it is on. Not sure Apple has any way of verifying whether Find My has been on since Apple Care+ was purchased or not. Only that it is currently on at the time of filing the loss claim.

Also, since you can't know when you will lose a device, its a good idea to keep it on always, in case you do lose it.

But in all honesty, I don't think there should be any issue if you turn it on 2 days before you lose it, and then somehow lose it.

Though it would be the luckiest thing to have happen.

Hey, it was an interesting question and one we both learned from!