Hi. I have Apple Care + and spend some time in Uganda. It’s not listed as somewhere that you can purchase it or has an Apple Store. But if my phone is stolen would I get it replaced by the cover when I return to the UK?
[Re-Titled by Moderator]
Original Title: Apple Care + overseas
iPhone 16 Pro, iOS 18
Zachyy wrote:
First off you would need the AppleCare+ with Theft and Loss Coverage plan to be able to file for a replacement. Assuming you do, you should still be able to anywhere. The location would only matter if you were traveling abroad and would want a replacement device sent to you there on the road, in which they would need to have Apple Resellers. In this case since Uganda is not an available country for on the road replacement, you can still file for a replacement once your home.
AppleCare Theft and Loss Coverage for iPhone - Official Apple Support
Good point. I assumed that the OP actually had theft and loss coverage.... That may not necessarily be a safe assumption.
Zachyy wrote:
First off you would need the AppleCare+ with Theft and Loss Coverage plan to be able to file for a replacement. Assuming you do, you should still be able to anywhere. The location would only matter if you were traveling abroad and would want a replacement device sent to you there on the road, in which they would need to have Apple Resellers. In this case since Uganda is not an available country for on the road replacement, you can still file for a replacement once your home.
AppleCare Theft and Loss Coverage for iPhone - Official Apple Support
Good point. I assumed that the OP actually had theft and loss coverage.... That may not necessarily be a safe assumption.
First off you would need the AppleCare+ with Theft and Loss Coverage plan to be able to file for a replacement. Assuming you do, you should still be able to anywhere. The location would only matter if you were traveling abroad and would want a replacement device sent to you there on the road, in which they would need to have Apple Resellers. In this case since Uganda is not an available country for on the road replacement, you can still file for a replacement once your home.
AppleCare Theft and Loss Coverage for iPhone - Official Apple Support
I don't believe it matters where the device was stolen / went missing. What matters is where you are, where the phone is from, and that you have valid coverage on it.
AppleCare+ coverage for stolen iPhone in Uganda
