You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i cannot see my broadcast list on whatsapp business

I have been using WhatsApp Business for a long time and had created broadcast lists to communicate with my customers. But yesterday all of a sudden i cannot see the broadcast list option on my main screen and it just disappeared. Can anyone help me to retierve my broadcast list ?

iPhone 15 Pro Max, iOS 17

Posted on Apr 18, 2024 11:37 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2024 7:04 AM

I have been using WhatsApp Business for a long time and had created broadcast lists to communicate with my customers. But yesterday all of a sudden i cannot see the broadcast list option on my main screen and it just disappeared. Can anyone help me to retierve my broadcast list ?

221 replies

Apr 24, 2024 7:48 AM in response to Unusual_76

Same is happening to me but I don't want to switch to regular whatsapp as I use the business whatsapp features, also I have both whatsapp versions on the same phone with different sim cards as they are used for both personal and business. Can I get my broadcast lists on whatsapp business again? Is it a glitch or will they be removing the broadcast lists permanently? :/

Apr 25, 2024 2:49 PM in response to Unusual_76

Hello Everyone ,

I am here with solution which I experienced personally . Yesterday I had posted the same issue that WhatsApp Business all of sudden disappear my all broadcast list

after so many try , I am now done with this


Simply you have to do is

take complete whatsapp chat backup from your WhatsApp business and then open WhatsApp Normal and sign in there with the same number you use for WhatsApp business

and then let it complete the restore chat back up and all


then you can just see in right bottom setting after avtar

there is broadcast list

where u will find the same as it is , was on WhatsApp business


now I can use my old broadcast list

thanks for your attention


Hope it will help you too

Regards

shadab

Apr 25, 2024 9:33 PM in response to Unusual_76

Any solution? My broadcast lists have disappeared too. There is no option to create a new one.

I have written to WhatsApp support/ help and they are useless.

It happened 3 days back. I have offloaded the app, deleted, reinstalled, switched to WhatsApp Messenger, turned off wi fi and turned it on, switched off mobile and turned it on- Nothing seemed to help

Any solution please

i cannot see my broadcast list on whatsapp business

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.