Apple Event: May 7th at 7 am PT

iTunes downloads(music) just say waiting but never download

I purchased 27 songs, the purchases went through. They have been “waiting” to download for over 2 hours. My cellular data is on. We have REALLY slow wifi (it takes about 4 hours to download a software update via wifi) so I kinda feel like that’s hopeless. I have closed out the app, and restarted my phone, they are still sitting there “waiting”…help!


TIA

iPhone 11 Pro Max

Posted on Apr 19, 2024 4:35 PM

Reply

Similar questions

1 reply

Apr 20, 2024 3:48 PM in response to MsWheezy

MsWheezy wrote:

I purchased 27 songs, the purchases went through. They have been “waiting” to download for over 2 hours. My cellular data is on. We have REALLY slow wifi (it takes about 4 hours to download a software update via wifi) so I kinda feel like that’s hopeless. I have closed out the app, and restarted my phone, they are still sitting there “waiting”…help!

Try going to Settings > [your name] > Media & Purchases > 'Sign Out', then signing back in.

iTunes downloads(music) just say waiting but never download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.