my iphone did an update and when it came back up I couldn't send any emails. Then when I went into my MAC computer it stopped sending or receiving emails. Now I am getting a message " Cannot connect to the account COMCAST. Enter the password for user ********@comcast.net. We have tried every password we can think of with no luck. What do I do to restore my email?
iPhone 11, iOS 17
There was a recent security issue at Xfinity (Comcast) that was requiring all users to reset their passwords. You should have received a notice of this.
If not, log into your Xfinitiy service account on line. You may be prompted to reset your password. After which once into your account, check all your user settings for any other use passwords and update them.
Otherwise, try to contact Xfinity.
I am having EXACTLY the same issue . This has happened before and resolved itself after a few weeks without my input.
Can't connect to the account "COMCAST"
