I am unable to use my EarPods with my iPhone 14 Pro Max

Sound is coming from my iPhone 14 Pro Max. And not the earbuds


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Apr 20, 2024 9:58 AM

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Apr 20, 2024 12:23 PM in response to Mr-20

Since the iPhone 14 only has a Lightning port, I will assume that you have the Apple wired EarPods that also have a Lightning connector ... correct?


Let's start with:

  • Have you tried using these EarPods with any other device to see if they will work with them?
  • Have you verified that the iPhone's Lightning port is free of any type of debris?
  • Have you closely examined the EarPods Lightning connector for any signs of wear or damage?


Ref:

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Apr 22, 2024 12:24 PM in response to Mr-20

No, you have no friends or relatives that can help you, or no, you do, but the EarPods still did not work?


For the latter, your next step would be to reach out to Apple Support directly. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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I am unable to use my EarPods with my iPhone 14 Pro Max

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