i dropped my phone on the floor recently and out of nowhere the camera stopped working, so then I reset my phone and, now I can’t go past 5x zoom or use .5x and video won’t go past 3x zoom. Now my phone is saying I have an ingenuine apple part even though previous work has never been done on my phone
iPhone 13 Pro Max, iOS 17
That response can also be triggered by a broken camera. Your phone suffered physical damage when you dropped it and will need to be repaired.
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
That response can also be triggered by a broken camera. Your phone suffered physical damage when you dropped it and will need to be repaired.
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Makes sense, at this point I might as well wait for the 16 to come out, thanks for your help 👍
You're welcome.
Phone camera not working after shattering phone screen.
