Apple Event: May 7th at 7 am PT
apple pay works on my phone, works in store and works in apps however there is one app it’s not working on, is there any way to fix this? Any help much appreciated, thanks
iPhone 12 mini, iOS 17
You too! Please update us next week.
You too! Please update us next week.
It’s the Esso app, I used Apple Pay and this app at the beginning of the month and worked fine.
The latest update was last month and on the latest version now, I tried it twice today on 2 different occasions and still no good, a message comes up saying check to see if Apple Pay isn’t blocking the app itself but I don’t know where that would be
Did you try it at different stations? I have problems with several gas station related apps including Exxon and Shell. Sorry no Esso stations around here.
Do you use a VPN? Please make sure it’s off. Do you have Location Services enabled for Wallet & Apple Pay?
Yes I tried 2 different gas stations, no I don’t use vpn and the location services are always on
i have removed the card from my Apple Pay and set it up again, will update in the next week or so and see if that solved the problem
thank you for replying
have a good one, take care
It could be an App issue. When was the last time the app was updated? What app is being problematic?
It worked!! I just went out to a gas station now, Apple Pay worked the way it should 🙂 hopefully it will stay like that now
That’s great news! Thanks for the update and I hope you have a great day.
Why does Apple Pay not work in one of my apps but work fine with my other apps?
