Can’t play iPhone videos on computer
Up until this past weekend, I was able to play videos copied to my computer from my iPhone with no issues; now the media player attempts to open them; I can hear them but no image besides a musical note
iPhone 13
Question marked as
copied to my computer
What computer with what version OS is that?
iPhone videos can be in different formats, depending on your settings. Could you have altered any of the settings for camera or transferring media?
Using HEIF or HEVC media on Apple devices - Apple Support
- iPhone: Settings﹥Camera﹥Formats﹥High Efficiency (H.265 HEVC/HEIF) | Most Compatible (H.264 AVC/JPG)
- iPhone: Settings﹥Photos (also applies to videos)﹥[ᴛʀᴀɴsғᴇʀ ᴛᴏ ᴍᴀᴄ ᴏʀ ᴘᴄ:] Automatic (convert if needed) | Keep Originals (always transfer without conversion)