Tier 1 support is typically the least experienced and are less knowledgeable on some of the intricacies of banking. I can’t say with exact certainty the reason for the hold, but making multiple digital payments in rapid succession is something fraudsters typically do. This is a known red flag in the banking industry.
Apple has no knowledge of any of your purchases, payments etc. Apple and Goldman Sachs are two separate companies and federal banking regulations prohibit sharing your personal information about banking. Apple Card is what known as a co-branded credit card. It carries Apple’s name and Apple promotes and markets the card. Goldman Sachs is the bank and company that makes all the decisions in regard to personal accounts.
Supposed to? Not sure where you got that impression, but you’re misinformed. Federal regulations allow the banks to hold funds for up to 30 days? Why so long? The bank that sent the funds has up to 30 days to demand Goldman return the funds. Your account was credited the payment the instant you present the <Pay> button. However, holds are a different matter.
I suggest you wait a couple days and call and request a supervisor and discuss your need for a partial release of funds. If the supervisor can’t release all the funds on hold, usually they can make a partial release.
Next time, make you payments using Apple Cash. When paying with Apple Cash funds are instantly credit and your available credit is instantly updated as well. There is no hold when paying with Apple Cash.
How to make Apple Card payments - Apple Support
The exception to instant availability is the last day and first day of each month. GS servers are overloaded with last minute payments, publishing statement, savings account interest etc. It can take from several minutes to several hours for available credit to be updated.