Remove mdm profile

A few years I was using one of my old iPhones as a work phone, I downloaded a configuration profile and all was fine, fast forward a few years after trying to restore the phone to factory setting I am stuck at a screen saying “said company” are trying to download a profile and that I need to log in with work details, I no longer work for this company so don’t have a log in, I managed to get into the phone via a 3rd party software however there is no profile in the device management settings to delete. So whenever I restore the phone I am then taken back to remote management log in screen,


can anyone help please


many thanks

iPhone 7, iOS 15

Posted on Apr 25, 2024 8:09 AM

Reply

Similar questions

1 reply

Apr 25, 2024 8:50 AM in response to Dannyboynw9

Dannyboynw9 wrote:

A few years I was using one of my old iPhones as a work phone, I downloaded a configuration profile and all was fine, fast forward a few years after trying to restore the phone to factory setting I am stuck at a screen saying “said company” are trying to download a profile and that I need to log in with work details, I no longer work for this company so don’t have a log in, I managed to get into the phone via a 3rd party software however there is no profile in the device management settings to delete. So whenever I restore the phone I am then taken back to remote management log in screen,

can anyone help please

many thanks

Yes said company is the only one that can remove the mdm profile.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Remove mdm profile

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.