Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
I was bombarded with multiple notices this evening on my iPhone, iPad, watch, and Apple TV to update my Apple ID password. Why? I have no idea. So I went to my Apple account and updated my password. Although I can now use my iPad, watch and Apple TV undisturbed, my iPhone 14 Pro's screen is unreadable--very blurry and the phone cannot be unlocked or turned off. What's happened? Very bizarre.
iPhone 14 Pro, iOS 17
Try a forced restart of the iPhone. First take off any case. Then:
Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support
Try a forced restart of the iPhone. First take off any case. Then:
Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support
One of the senior members here just had this happen to him tonight as well. I alerted him of your experience, so hopefully he will pop in to compare notes.
I’m that senior member. We were streaming a series (3 Body Problem on Netflix) when it paused, and a dialog appeared on the TV saying I had to verify my identity using another device. I opened my iPhone and got a message saying I could not use my Apple ID until I changed my password. So I went through that process, verifying my identity using multiple 2 factor authentication options. I then had to enter the new password on Apple TV, iPad, Mac, FaceTime, iMessage and Apple watch. And now I keep getting notifications that my password was changed and that my various devices are logged on. A hassle, but everything is working now. I did not have a problem with my screen response, however.
At someone else's suggestion, I removed my case (a very nice Peak Design which is going back on later), and the touchscreen suddenly responded to my fingers. Very bizarre. Let us know what your senior member did to fix his problem.
I later found an article on Apple Insider from a month ago referencing an MFA phishing/bombing event that explained what was happening. In the meantime, after removing my case the screen started accepting my fingers and things are back working. The case is back on. Fingers crossed.
Did a forced restart and now the touchscreen has lost its touch -- zero response to my fingers. Preparing for a trip to the Apple Store this morning.
Apple ID password update harassment
