Horizontal lines at the bottom of iMac(M1,2021) screen

Bought this device on Dec 2021, and today the screen shows many horizontal lines at the bottom of the screen and this is also a grey area showed up, which also blinks at a frequency ~2-5 seconds. This is very annoying and makes it unusable. Since I had many devices, e.g 2018 MacBook Pro 15, 2022 M2 MacBook Air, 2022 M2 Mac Mini, so did not use iMac like 7(days/week)*24(hours/day). There are many reports on this issues which can be found on iFixit and Youtube. I think it's a manufacturing or design issue, or just bad parts causing this problem. Had old iMac being used for >10 years and had no issues. Also other displays (Aoc, Dell, LG, Samsung) I have used (1-8 years) never had this kind of issues. Apple should investigate why this occurred and repair the faulty parts.



[Re-Titled by Moderator]

iMac 24″, macOS 14.4

Posted on Apr 27, 2024 7:44 PM

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Posted on Sep 19, 2024 4:45 AM

It is a common hardware fault as can be seen from various posts in the Apple Community pages.


I checked with the Apple service provider. The cost of repair is Indian Rupees 50,683 =USD 600 at the current exchange rate (which is around USD 2,100 in Purchasing Power Parity).


My thoughts on this are unprintable.


Thanks for all your help.

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Question marked as Top-ranking reply

Sep 19, 2024 4:45 AM in response to vinayak245

It is a common hardware fault as can be seen from various posts in the Apple Community pages.


I checked with the Apple service provider. The cost of repair is Indian Rupees 50,683 =USD 600 at the current exchange rate (which is around USD 2,100 in Purchasing Power Parity).


My thoughts on this are unprintable.


Thanks for all your help.

Sep 10, 2024 8:34 AM in response to Keith Barkley

After reading all the threads related to this issue, I've contacted Apple chat support and tried to negotiate a free repair for this widespread issue.


Apple chat support said that they don't have the authority to do this and ask me to contact phone support. Phone support said the same thing and asked me to take the iMac and go to Apple store. And Apple Store support said they can't do anything unless the issue appears in this Apple Service Programs list, and he suggested me to leave a message in Apple Feedback.


Everyone, please leave a feedback to make Apple fix the issue.

Apr 27, 2024 10:26 PM in response to LuciferYY

Assuming your purchased AppleCare (always a wise move) then it will be covered. I have been a long time Mac owner and have owned many of them, when I invest that much money in a computer I want the peace of mind that AppleCare offers. If you passed that up and it is a hardware issue then please consider this instance a lesson learned about self insuring. Most of the time it doesn't pay off, until that time you need it.

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Horizontal lines at the bottom of iMac(M1,2021) screen

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