I followed all the steps to set up recovery but won’t allow me to add a contact.

I’m trying to set up recovery account I followed all the steps but when I get to “add contact “ it won’t let me. I get a message saying, I can’t use my device to set up account recovery.

iPhone 14, iOS 17

Posted on Apr 29, 2024 8:32 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2024 8:45 AM

Requirements for setting up a recovery contact

  • All of your devices must be running iOS 15, iPadOS 15, watchOS 8, or macOS Monterey or later. You might be prompted to update any devices not running the latest OS, or remove any devices that you aren't using.
  • You must be over the age of 13.
  • You need two-factor authentication turned on for your Apple ID.


1 reply
Question marked as Top-ranking reply

Apr 29, 2024 8:45 AM in response to Ladybug001

Requirements for setting up a recovery contact

  • All of your devices must be running iOS 15, iPadOS 15, watchOS 8, or macOS Monterey or later. You might be prompted to update any devices not running the latest OS, or remove any devices that you aren't using.
  • You must be over the age of 13.
  • You need two-factor authentication turned on for your Apple ID.


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I followed all the steps to set up recovery but won’t allow me to add a contact.

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