I ordered an apple pencil with my ipad air, but the pencil did not come in the mail with the ipad
do they usually deliver the pencils in different packages or at different times?
iPad Air, iPadOS 17
They may. To know for certain, check your order status information or the email(s) that you should have received when the item(s) shipped.
Also see the following from Viewing & Changing Orders - Shopping Help - Apple
To view or edit your Apple order online, visit your Order Listing
page and sign in with your Apple ID and password.
Online order options include:
- Check your order status
- Track a shipment
- Return or cancel eligible items
- Pre-sign for a delivery
- Edit delivery or billing information
- View pickup information
- View or edit engraving
- Print an invoice
Don't have an Apple ID? Visit the Your Account help page for more details on how to create an Apple ID. You can view and edit your orders without an Apple ID by signing in with your order number, along with the post code or email address.