Is this the dock that you are talking about?
https://www.amazon.com/D3100-Dock-blk/dp/B00XN16C7I/ref=sr_1_6?th=1
From the description on the Amazon site, it doesn't connect to USB-C (DisplayPort) or to Thunderbolt at all! The thing has three video ports (1 x DisplayPort, 2 x HDMI), but connects to a computer via USB-A (USB 3.0). So the only monitor support would be of the "workaround" kind that requires special software on the computer.
And, sure enough, it uses DisplayLink.
https://www.dell.com/support/kbdoc/en-us/000144509/driver-installation-guide-for-dell-usb-dock-d3100?lang=en
"For the Dell USB Dock D3100 to work with your Dell laptop, DisplayLink driver must be installed and updated to the latest version."
Dell's site only has Windows drivers for that dock. So you would get drivers from the Synaptics site (to which there is a link near the bottom of that Dell support page). I could be mistaken, but I believe the current Mac "drivers" run as an application (not as drivers) and that you need to have that application open whenever using the monitors.
It may also be necessary to give the DisplayLink software permissions such as Screen Recording Permission.
https://support.displaylink.com/knowledgebase/topics/80209-troubleshooting-macos