Barcode scanning disabled after iOS 17.4 update

Seanantasy wrote:

Apple then recommends updating to 17.4.1

You are right: If your iPad is unable to scan QR codes after updating to iPadOS 17.4 - Apple Support

Seanantasy wrote:

but it doesn’t say this will fix the issue,….I have updated to the latest 17.4.1 but the issue remains?

At this point try resetting the camera settings. To do this, go to Settings > General > Reset > Reset Camera Settings.

If the issue persists Contact Apple Support

You are acting upon information provided by someone who clearly doesn't have an iPad. The iPad Camera doesn't have a "reset" feature.

If the initial problem remains unresolved after updating your iPad to iPadOS 17.4.1, perform a forced-restart of your iPad; this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple